technology? HA

 

"It is supposed to be here to help us, but now we have no time because we are trying to get it to work for us"

 

I remember a day without cell phones, pagers, Palm Pilots, even the home computer. Life was good! Then came the Atari games which were fun and actually worked - Let's not forget the Commodore too. The home computer was next. Ever since then, we’ve been going downhill and the stress has been going uphill. What about MP3 players, CD players and CD writers? They’re sitting all over my house, collecting dust -waiting to be replaced by the next technical marvel - and to be sold in a garage sale for peanuts within two years.

 

Despite the high tech age we live in, many people are still intimidated to turn on their computers. When I worked at the TD Bank many years ago, I specialized in the communication between the mainframe and the ATM machines. That system was so complex it wasn’t even funny. But they didn’t want to change it – just like we don’t want to change our chaos, because it “sort of” works and it will be too much hassle for us to change it … or so we think. It actually costs us too much NOT TO CHANGE IT, but we don’t realize it until we take drastic measures. Dr. Leslie Kiraly, a specialist in Disorders for over  20 years says that stress from Computers is causing all kinds of problems.

 

I was a frustrated business man. Now! I can’t even describe the peace I feel.

 

I was on CBC CANADA rob TV several months ago, where I found out something that didn’t surprise me. North America/Canada is as desperate as I was for software that actually works. When I said "IT WILL CHANGE YOUR LIFE FOR EVER" I got 172,000 hits on my doltware site. If I took the 2 min. spot more seriously there would be lots of satisfied people out there using my software. But the site was not finished. And I am now working on it, I never make the same mistake twice.

 

When was the last time you plugged something in that actually worked, without having to read a manual first? You buy a sophisticated car and it comes with a manual as thick as the bible. Who reads that stuff. The air bags that are supposed to protect us killed a child because the dad didn’t read the section that pertained to proper installation when a child is under 9. Terrible loss. We experience things less harsh than that, but technology still causes us grief in varying amounts every day … like the $1800.00 Palm Pilot that says our battery is running low and quits on us in 30 seconds. It should tell us a few hours or days in advance, don’t you think? How many of us carry our chargers around with us?

 

All this causes what I like to call, “ SELF-INDUCED STRESS.” My cousin, a well known psychiatrist, Dr. Leslie Kiraly (Toronto) told me that there are hundreds of diseases caused by stress. "He likes my software too because he sees how it can reduce a lot of it for a lot of people."

 

Disorganization causes stress. The fact that people don’t have enough time in the day is directly related to disorganization. Entrepreneurs, especially, don’t have time to get organized. We’re too busy! As people encounter increasingly less time, their stress level goes up until something pops. That is not a good thing. I decided to deal with it by creating a small business software package. It has made my life phenomenally easier.

 

I have a business called Les the Handyman in Toronto. It is almost a household word now, but I had to work 20-hour days, burning the midnight oil and burning the candle at both ends, and no social life to get there. I kept going to the software store with the hopes of finding software that would help me run my business. I could never find it, just like scores of other small business owners can’t find it either, because it didn’t exist.

 

UNTIL NOW.

 

“Enough!!!!” I said. “I will no longer be a slave to my computer!” I decided to create a program for myself. After 15 years of development  and 8 years of testing it, I am ready to share it with the rest of Canada, then with the States and the rest of the world.

 

What is it called?

 

The Perfect Business System (in a box)

 

Because it is not 6 different software packages and dosn't even do 10 %of what you want -

It is one that does 90% or more.

 

When we tested it on people, they giggled with excitement. Jack David from Enterprise Ontario heard about my software, among others who have seen it work, and just loved it. And I spoke at the Entrepreneurial show Sept. 26th 2005 at the Metro Toronto Convention Centre.  I gave out some shareware copies and people love it.

 

Any small business person knows all too well the drudgery involved in daily business. We need to, among other things:

Advertise our business  or service and record the calls somehow when potential customer call us.  Most small businesses have an answering machine  but  it only starts there.

 We have to return those calls and endure the telephone tag game, sometimes over weeks because people are so busy. We have to accumulate information on those customers, create invoices; pay g.s.t.; write cheques; do deposit slips; write letters; refer business to our colleagues; track customers; enter bills; keep track of who we called and when we called them; assure our customers that we will be on time to do their work; get the work done; buy supplies; file paperwork; try not to forget our personal appointments … and for those who are attached, take their other half out and have a personal life. And let’s not forget getting our taxes ready for the year-end. And then we have to squeeze a social life in their somewhere.

 

My program does all of these things for you. Except take your spouse out for dinner.

 

How do we deal with such a huge list of responsibilities? We buy a computer and take it home, thinking it will save our lives. We set it up (another type of stress because it almost certainly does not want to cooperate) and then turn it on, only to find that it does nothing at all. Why not? We have to buy software for it first. Another type of stress! We need something like a database, but we don’t really know what a database is. What is out there? What do we buy? Many of us don’t know what we need. And so it starts.

HOLD ON TO YOUR SOCKS

Along with the trials and tribulations

 of trying to get your office to work...

We buy our first software package and find that it does only some of the things we need. The stress builds while we try to find another software package that does more of what we need. But it still does not do everything, and it’s not compatible with the first one we bought, so we have to type the same things over and over.  We actually use so little if each program that it is ready a big waste.  In each case below the Yellow represents the amount of the total that we actually use of most programs.  The blue is trying to illustrate the over-all size of the program.

ie - means for example we can call relate to this

The fact is - most of us don't use more then 10% of any program

  ie. word

ie. excell

ie.  act

ie. winfax

ie. dialing

ie. quicken

Now 1 does not talk to 2 but sort of does to 3  but 3 does not talk to 1 or 2.  Does this sound familiar?  Nothing talks to 5 but you can type it all over again in 6.  What where they thinking when they came up with this system?

This is mine below

 

Next: We have to upgrade our computer because we finally found a better program, but it doesn’t run on our current computer. So we bite the bullet and get a new one. But we can’t find the disk for the old one. The Stress-O-Meter is climbing! We find something else to replace the first one but it does not “talk” to the information that’s already there. So we have to print it all out and hire someone to enter it because we certainly don’t have the time to do it. Not to mention the fact that we end up with a massive program that do 5000 things we will never use but does 5 we do….. so we buy it, learn most of it, use 3% of it then search for something else which will help us more. What were we thinking?? No wonder people are going crazy. No wonder heart disease is on the rise.

 

The computer industry promised us a paperless society but instead has produced 10 times more paper, which we now have to organize. How many times have you found yourself saying, “I’ll do it next week”?

 

Then we looped into Micro you-know-who. We started buying those programs that don’t work with anything else. Then Corel buys Symantec, or the other way around. This isn’t supported by that, but is sort of supported by that and … now where are we??? I don’t know about you, but I’ve lost track.

 

The fact is that most of us are slaves to our computers, which don’t even do what we want them to. Palm Pilots were supposed to save us time and in some cases they do, but they don’t really communicate with any other software. So we end up importing this into that, cutting, pasting, exporting . And guess what? Our printer ran out of ink! Turns out it’s cheaper to buy a new printer then it is to buy a new cartridge! The driver doesn’t work so we have to hire a techie to install it. The Stress-O-Meter is smoking. No to mention all the lost time.

 

My software is very simple. It took almost 15 years to design and build as I was working full time as Les the Handyman. All the money I made went into developing my software. I talked to accountants and the government about taxes and other financial matters until I created the most amazing software on the face of the planet. Why is it so amazing? Because it works, it is easy and it can be modified by our programmers to do more specific tasks and we can keep track of it all!!! Try asking Micro-you-know-who to add a button for you or remove some things you don’t need.

 

My software has made my business affairs so much easier. My Les the Handyman customers think I have 20 trucks on the road. I just have one, but they get that impression because I am so well-organized. I can still talk to my customers, run my office and make money all at the same time, mostly by myself.

 

During the development of my software, I was stressed out more than usual, because I had to design a system 50 times better than my own and explain it to a programmer who thinks everybody on the planet is a computer whiz. Most computer companies think so too. I used to have the words Keep It Simple, Stupid (K.I.S.S.) printed above every programmer’s computer. I set up another system beside mine (yes, I had to buy another computer OH, THE HORROR!) so that I could compare and calculate the amounts of time I was wasting on

A) a totally manual system and

B) a partially automated system like the rest of us are on.

 

My software operates on one simple premise. A few basic things are required to do almost all business in the world:

1. You have to sell a product or service to make money

2. Then you have to pay your bills; and

3. Do all the paperwork associated with it

4. so that you can make more money

 

Many of us don’t bother with the paperwork unless the government forces us to do it. But eventually we have to deal with it one way or the other.

 

I redesigned the whole method of accounting because we, as small business people, don’t want to do it. I’ve never met one business person who loves his or her accounting software. Do you love yours???  Accountants like it, but we hate it, which got me thinking: Why can’t we have something on the front end that we like and something on the back end the accountants like? I designed my software that way. It takes care of all  of the bookkeeping, but the program does not do the year-end accounting, which can be complex. My software is more of a bookkeeping program that also does G.S.T. calculations and contact management too. Because it is not 6 different software packages and done even do 10 %of what you want - it is one that does 90%.

 

Helping your accountant do your bookkeeping is just one great bonus of my system. But I didn’t stop there. Small business owners use invoices too. So I included an invoicing system. But that’s still not all, because in the service industry, we need to know where we’re going, what day and what we will be doing, what the customer’s name and address is, and how to get there. So I included a customer data base too that communicates directly with the invoicing system , which communicates directly with the invoicing system and a scheduling program too. But we also have to call that customer, so I included a calling program too. Here’s how it works:

 

The customer, Joe Smith, calls you and leaves a message. You enter it in. The computer automatically puts in the date and time of the call for you. You don’t know any more information, so you press another button and it’s ready for the next person who calls. Same deal: Name, telephone number, address and what they need – You put it in fast. And if you are like most of us, you use 3 finders to type. Then you need to do the next step: Call them back.

 

My system has an extremely simple contact manager built in. It has a number of options which allows you to select if the customer was away, left a message on a machine or whatever. Nothing really to type. Most of it is point and click. (I was approached by Apple many years ago because they liked the fact that it was very much mouse driven which all of their software is, but am only one guy with two programmers. Now if I could afford 200 programmers, Bill would have a major competitor) I tried to make an appointment with him to pitch my software but he would not see me. I was told he “only deals with fortune 500 companies. “ I say…look out Bill, here I come!

 

It uses the internal modem of your computer to dial the number. (If you don’t have one, we will come anywhere in Toronto to install one for you. We sell them on our website and can ship them out the next day.) As it is dialing, you pick up the handset of the phone. The computer automatically disconnects the modem, closes the dialing screen and opens the contact management screen. When you are done with your call, it closes the contact management screen and automatically opens the dialing screen with the next number ready to dial. The Stress-O-Meter is way down now! But it gets better.

It sits on a very interesting platform called common sense! I mean, we all do these repetitive steps every day manually. I say WHY?

 

Let’s say you call one of the people on the list and they actually answer. You press a button that says “GOT CUSTOMER” and the system closes the contact management form. It then opens the customer record form in edit mode. In the process, it already transferred the information from the contact management software to the customer record. Now your computer is waiting for you to enter more information. You have the customer on the phone now. You can ask them for their cell number, where they want the work done, etc.

 

Suppose it turns out that they saw a chair on your web site and want you to deliver one. Now you have to create an invoice. You press the add invoice button and it creates an invoice for that customer with all their information in it (no need to type it all in again). Now you need to know when the customer wants it delivered. Automatically a schedule opens, ready to book a day and time. You select a time, then click ok. The system closes the schedule and re-opens the invoice. You type in the type of chair (or the window they want installed, or the file cabinet they want moved, etc.). It’s always a good idea to confirm the details with your customers, because they can change their minds. It’s also a good time to tell them about your two-for-one special. You can print the invoice, but we advise you not to print anything until the day of the job. Many things can still change. You will save lots of paper, ink cartridges and more.

 

As you accumulate information, that information stays with the file forever. When you are done and there is nothing more you can do for your customer, you say goodbye, hang up the phone, then press exit on the invoice. The day and time of the invoice is automatically marked on the calendar. Then the system takes you back to the next person to call.

 

You become about 70% more efficient with just those features of my software. But there are tons of things like that in my software. It took tens of thousand of lines of code to devise all the shortcuts and time-savers that are in my program. The 5 minutes it saves here, the 10 minutes it saves there, the half-hour here and three hours there add up to about 30 days of time a year. 30 days of time you would otherwise lose because you don’t know the time is being wasted until it’s already gone. My system gives you the ability to have much more time to do what we all want to do: Make Money! You will have much less stress, you will also have more time for your personal life, and it will organize you in ways you never thought possible. You may even live longer.

 

Another feature of my software that I am especially proud of is the auto deposit slip. There is nothing like it anywhere. Balancing my books used to take me hours. Now it takes me seconds. After I electronically balance, I can create a G.S.T. form in about 4 seconds with all the information already in it. All I have to do is cut the cheque and mail it.

 

As your business changes, we can adapt the software to it. No more buying useless additional programs that aren’t compatible with your system.

 

The Perfect Business System (in a box) is a completely self-sufficient software package. It is not compatible with any other program because it doesn’t have to be. It is completely compatible with every single feature within it, because it was designed by the same person.

 

You know that old song: “The ankle bone’s connected to the leg bone, the leg bone’s connected to the knee bone, the knee bone’s connected to the hip bone …” My software is like that. Everything is interconnected. The phone dialer talks to the customer record, the customer record talks to the invoicing system, the invoicing system talks to the scheduler, the scheduler talks to the paid invoices … which talks to the deposit slips, which talk to the General Ledger, which talks to the deposit slip generating system, which talks to the G.S.T. and statement-checking part of the Perfect Business System (in a box).

 

NO MORE CUTTING AND PASTING. EVERY COMPONENT LETS THE INFORMATION FLOW THROUGH IT.

 

The program comes complete with sorting baskets for $599.99 or 100.00/month interest-free for six months. Canadian funds and the software is guaranteed to put a smile on your face with the joy it will be to use, along with some of the other entertaining features we did not mention. like the Virtual PSYCHIATRIST, and the Virtual Aerobics instructor or the Auto Break program.

 

Software is not soft. It should be called stressware. I am the biggest DOLT in the world when it comes to computers. I decided to call my site “doltware” because when it comes to computers I am the biggest DOLT of all. I used to hate them because they did not do much for me. But with my software, I can actually say - I  love my computer.

 

Please visit my website to find out all the things my software can do. They are simply too numerous to mention here. The address is www.DOLTware.com Click on “Easy Software”. (I am frantically trying to finish that site too so don't laugh too hard when you get there. Don't forget. I am one guy!

 

Who is the program for?

All small service businesses

All people to track personal life ( with a little modification)

However my cousin, the Shrink,  is going to use it to run a Riding Camp if his again with little modification the sky is actually the limit.

 

Because it is not 6 different software packages and dosn't even do 10 %of what you want -

It is one that does 90% or more.

 

 

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